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SuperK9 Search

Privacy Policy

SuperK9 Search Privacy Policy

This Privacy Policy describes how SuperK9 Search (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when you visit our website, superk9search.com (the “Website”), or interact with our services.

We are committed to protecting your privacy and handling your data in an open and transparent manner.

  1. Information We Collect

We collect personal information directly from you when you voluntarily provide it to us through our Website, primarily via our contact form. We also collect certain non-personally identifiable information automatically as you navigate through the Website.

  • Information You Provide to Us:
    • Contact Information: Your name, email address, and phone number (if provided) when you submit an inquiry through our “Contact Us” form.
    • Message Content: Any information you choose to include in your message or inquiry through the contact form, such as details about your dog, scentwork experience, or how you heard about us.
  • Information Collected Automatically (via Google Analytics):

When you visit our Website, we use Google Analytics to collect certain information automatically about your device, Browse actions, and patterns. This information is statistical data and does not directly identify you. It helps us understand how our Website is being used and how we can improve it. The types of data collected include:

    • Usage Details: Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
    • Device Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.
    • Referral Information: The website you came from before landing on our site.
    • Google Analytics collects this data primarily through cookies and similar tracking technologies. While your IP address is collected, Google Analytics 4 (GA4) is designed to anonymize IP addresses and is focused on event-based data rather than individual user identification.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • To Respond to Inquiries: The primary use of the information collected via our contact form is to understand your needs and respond to your questions or inquiries about our services, training programs, scheduling, or general scentwork advice.
  • To Provide Services: If you engage in our training services, the contact information and details provided help us to schedule and deliver the personalized training you’ve requested.
  • To Improve Communication: Your information helps us to communicate effectively with you regarding your interests in SuperK9 Search.
  • To Improve Our Website and Services: The automatically collected data via Google Analytics helps us analyze trends, track user movements around the site, gather demographic information about our user base as a whole, and understand which parts of our Website are most effective, allowing us to enhance user experience and content.
  • For Analytics and Research: To perform statistical analysis of user behavior and characteristics in order to measure interest in and use of the various areas of our Website and to inform our business strategy.
  1. How We Store and Protect Your Information
  • Email Communication: Information submitted through our contact form is sent directly to our email (info@superk9search.com) and stored securely within our email system.
  • Analytics Data: Data collected by Google Analytics is stored on Google’s servers. Google’s privacy policy applies to the data they collect. We configure our Google Analytics property to adhere to privacy best practices where possible (e.g., IP anonymization).
  • Data Security: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  1. Sharing Your Information with Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

  • Google Analytics: Your non-personally identifiable usage data is shared with Google through the Google Analytics service for the purpose of analysis and reporting, as described in Section 1. Google’s ability to use and share information collected by Google Analytics about your visits to our Website is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.
  1. Your Data Protection Rights

Depending on your location and applicable data protection laws (such as GDPR or CCPA), you may have certain rights regarding your personal data. SuperK9 Search is committed to helping you exercise these rights. These may include the right to:

  • Access Your Data: Request a copy of the personal data we hold about you.
  • Rectify Inaccurate Data: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Request Erasure: Request that we erase your personal data under certain conditions.
  • Object to Processing: Object to our processing of your personal data under certain conditions.
  • Request Restriction of Processing: Request that we restrict the processing of your personal data under certain conditions.
  • Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

To exercise any of these rights, please contact us using the information provided in the “Contact Information” section below. We will respond to your request in accordance with applicable data protection laws.

  1. Use of Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience and to help us understand how you use our site.

  • What are Cookies? Cookies are small text files that are placed on your device (computer, tablet, or mobile) by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
  • How We Use Cookies:
    • Google Analytics: We use Google Analytics cookies to collect information about how visitors use our Website. This includes information about the pages you visit, the time you spend on the site, and the paths you take through the Website. This data is aggregated and anonymous, meaning it does not directly identify you. We use this information to improve our Website and to better understand our users’ interests.
    • Essential/Necessary Cookies: Your WordPress website platform and Elementor Pro may use certain essential cookies to enable basic website functionality (e.g., keeping you logged in if you’re an administrator, remembering display preferences). These cookies are usually necessary for the website to operate correctly and are typically not subject to user consent laws in the same way as analytics or marketing cookies.
  • Your Choices Regarding Cookies:
    • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Most web browsers allow you to manage your cookie preferences through their settings.
    • Please note that if you disable cookies, some parts of our Website may not function properly or may not be accessible.
    • For more information on Google Analytics cookies, you can visit Google’s privacy policy and their opt-out options (e.g., the Google Analytics Opt-out Browser Add-on).
  1. Children’s Privacy

Our Website and Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.1

  1. Changes to This Privacy Policy2

We may update our Privacy Policy from time to time. We will notify you of any ch3anges by posting the new Privacy Policy on this page.4

We will let you know via email and/or a prominent notice on our Website, prior to the change becoming effective and update t5he “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  1. Contact Information

If you have any questions about this Privacy Policy, our practices, or your dealings with this Website, please contact us:

  • By email: info@superk9search.com
  • By phone: 832-435-9638
  • By visiting this page on our website: Contact SuperK9 Search